When most employers review a stack of resumes and schedule interviews for potential lift truck operators, they look for the answer to one (fairly obvious) question: Has this candidate ever operated a lift truck? How much experience has he or she had behind the controls? But as it happens, this isn’t the only question that matters. In fact, it may not even make the top five. Plenty of excellent, highly productive employees originally stepped into their interviews with no lift truck experience whatsoever. So if experience isn’t the only signature sign of a great candidate, what other qualities should managers watch out for?
Keep an eye on the candidates who sit up straight, walk with purpose, and show a strong interest in learning things they don’t already know. A candidate who really wants to excel will excel, even if she’s never operated a lift truck in her entire life. Look for evidence that the candidate cares deeply about what will become of him and what will become of the company that employs him. If your candidate wants to learn, is willing to accept that he doesn’t know everything, and is prepared to make each day on the job more productive and error-free then the last, keep that candidate in the running.
This quality falls below interest, since intelligence alone doesn’t always indicate the ability to gain and perfect a new skill set. But it does matter. If your candidate gets into a difficult predicament or finds herself with a puzzle to solve (mechanical, social, or otherwise) will she be able to figure it out? Will he be able to stay calm and stay in motion? Will he ask for help if necessary? Will she remember the training she’s received?
If your candidate has years of experience in the materials handling industry, then she’s already demonstrated this quality, for sure. But if he’s new to the business, make sure he knows what he’s getting into. Materials handling can be boring and monotonous one day, and utterly unpredictable the next. This work can be dirty, loud, and sometimes thankless. Some days can be very long, and sometimes work dries up without warning. Is your candidate ready for the unexpected?
Can your candidate take orders and criticism gracefully? Can she give orders that are clear and direct? Can she follow through on both? Can he get along with others and work well as a member of a team?
For more on how to identify and hire the most reliable candidates, contact the lift truck staffing experts at Lift Temp.
– See more at: http://blog.lifttemp.com/2015/07/four-in-demand-skills-for-lift-truck-operators/#sthash.i4m84WAt.dpuf